30-day money-back guarantee

We offer a 30-day money-back guarantee on paid itinerary plans sold by Rohit Chokhani. If you are not satisfied with your purchase — including simple change of mind — you can request a full refund within 30 days of your order date. You do not need to give a reason.

• Refunds are processed by our payment provider and Merchant of Record, Paddle. Request one at paddle.net using the email address you paid with and the order reference from your receipt.
• Or email us at hello@desijapan.com with your order reference and we will raise it with Paddle on your behalf.

Paddle's own terms are set out in the Paddle Refund Policy.

Approved refunds are returned to the original payment method. Paddle usually processes them within a few business days; your bank or card issuer may take up to 5–10 business days after that to show the credit. For Indian cards and UPI, allow one additional statement cycle.

If you were charged twice, or a payment went through but no plan was delivered to your email or private link, contact us at hello@desijapan.com and we will arrange a full refund of the duplicate or failed order regardless of the 30-day window.

The guarantee covers genuine purchases. We may decline repeated buy-and-refund cycles from the same person or payment method, or orders that are fraudulent or in breach of our Terms & Conditions. Refund requests raised on time are otherwise honoured.